Why does it need to be done?

Enabling two-factor authentication (2FA) is important because it adds an extra layer of security to your account, making it much harder for unauthorised users to gain access:

• Strengthens security: 2FA requires two forms of verification - typically something you know (your password) and something you have (like your smartphone or an authentication app). Even if someone steals your password, they can’t access your account without the second factor.
• Protects against phishing: Phishing attacks can trick you into revealing your password, but with 2FA, even if your password is compromised, the phisher would still need the second factor to complete the login.
• Prevents account takeovers: With the extra layer of security, 2FA greatly reduces the chances of hackers taking over your account, especially when passwords are shared or reused across different sites by different people.
• Safeguards sensitive information: For accounts holding sensitive information – such as guests’ personal information, bank details and emails – 2FA helps prevent unauthorised access that could result in identity theft, financial loss, or privacy breaches.

2FA is a simple and effective way to significantly improve your online security and protect both your and your customers' personal information, as well as limit the chance of reputational damage to your business.

Setting up 2FA is quick, easy and typically takes less than five minutes per user. Each user on your Seekom account will just need to download either the Google Authenticator App or Microsoft Authenticator App on their smartphone, scan a QR code from your Seekom account, and they’ll be ready to go with an extra layer of security armour protecting your data.

We regard 2FA as such an essential part of our online security approach that all Seekom staff are required to use 2FA and cannot access our Seekom iBex system without it.

Rest assured we will try to make the upgrade to 2FA go as smoothly as possible for you.