SeekomPay
Integrated Payment Solutions

SeekomPay is a fully integrated payment solution for the accommodation industry that provides a seamless payment experience for you and your guests. Take bookings online with fast and simple payments that are deposited into your bank account the next business day.

SeekomPay paymet gateway

Why choose SeekomPay

Improved cash flow

Funds are automatically deposited into your nominated bank account the next business day.

Seamless integration with Seekom

SeekomPay is an eCommerce payment solution that works seamlessly with Seekom Property Management System, keeping things simple and easy.

Flexible ways to pay

You can request Credit Card details via SMS or email for phone bookings, keeping payments secure and simplifying the payment process.

Secure and compliant

You’ll benefit from full PCI compliance, safe credit card storage and 3DSecure 2 technology embedded into SeekomPay payment links, keeping you and your guests safe from potential security breaches.

Transparency and trust

Your SeekomPay merchant portal provides you with complete transparency over your online transactions and detailed reporting, acting as a source of truth for your business.

Save time

Your SeekomPay merchant portal allows you to track and reconcile all transactions with ease and automate repetitive tasks.

Save money

Our competitive rates will save you money and add to your bottom line.

SeekomPay Rates

We have a number of options that will best suit your business model, from a stand-alone rate or a bundled rate, where we bundle up your monthly software fee with payments. To find out more, please contact sales@seekom.com

SeekomPay Features

SeekomPay is a fully integrated payment solution for the accommodation industry that provides a seamless payment experience for you and your guests.

eCommerce

Fully integrated online payments

Take payments for direct online bookings with SeekomPay, which is integrated with your Seekom Property Management System to simplify your online payment experience for you and your guests.

Take deposits online

Protect your future revenue by taking deposits for direct online bookings, with payments automatically paid into your bank account the next business day. Data will automatically show in your Seekom Property Management System against each booking and feed through to Xero.

Have full visibility over your online transactions

With SeekomPay, you’ll see all your transactions in your merchant portal, which gives you access to a range of useful reports that will provide full transparency over your transactions.

Simple refunds

Refunds continue to be processed in your Seekom Property Management System and will automatically feed through to your SeekomPay merchant portal.

Ready to switch to SeekomPay?

Switching to SeekomPay is easy – if you’re already a Seekom customer, you can simply contact us and a member of our team will be in touch to help you get started.

FAQs

SeekomPay is an all-in-one online payments solution designed specifically for the accommodation industry to help you streamline your payments process and in turn provide your guests with an exceptional payment experience.

SeekomPay integrates seamlessly with Seekom Property Management System and allows you to process guest payments online, including using the gateway to process the payment of remaining balances at checkout or from walk-ins.

Once you’ve completed the merchant application form and signed it, we’ll organise everything for you within seven business days.

We know what a hassle it can be to complete forms, so to make it as easy as possible for you, we’ll probably be able to take a lot of the effort off your hands and pre-populate the application form with the information you provide us during our initial discussions.

Switching to SeekomPay from your current payment provider is easy – if you’re already a Seekom customer, simply contact us and a member of our team will be in touch to help you get started.

If you’re not a customer yet, book your free demo here.

To complete your SeekomPay application form, you’ll need:

  • a form of ID (e.g. driver’s licence, passport)
  • proof of bank account
  • proof of trading address
  • average transaction size and annual turnover

We’ve designed SeekomPay with competitive rates and fee structure which will save you money over existing third-party payment gateway suppliers. Our SeekomPay experts will discuss the best rate option for you and walk you through the charges.

Chargebacks are $25 and retrievals are $5.

Yes, you can! And we encourage you to do this as it enables you to minimise or fully negate the cost of your payment gateway.

Adding a surcharge can be a set fee and/or a percentage of the total transaction and can be added during the SeekomPay application process. The Payments Report in your Seekom system will show the total value of the transaction (booking value plus surcharge).

Not at all! Just like Seekom Property Management System, SeekomPay has an open-ended term contract that runs month by month.

With SeekomPay, funds will be deposited into your nominated bank account the next business day.

SeekomPay is on a gross settlement basis, which means that you will get the full transaction value into your account. At the beginning of each month, the merchant service fee and any other transaction-related fees for the previous month will be deducted from your nominated bank account via a Direct Debit Authority.

SeekomPay is currently available in New Zealand and Australia.

Just like Seekom Property Management System, SeekomPay has an open-term contract. If you wish to cancel SeekomPay, you can do so at any time by contacting our support team. We’d be sad to see you go though, and you’re always welcome back!

Switching to SeekomPay is easy – if you’re already a Seekom customer, you can simply contact us and a member of our team will be in touch to help you

Contact Us

PO Box 9300, Marion Square, Wellington 6141
Phone (NZ) : +64 4 974 9588
Phone (UK) : +44 20 3835 5939
Support: support@seekom.com
Websites: webhelp@seekom.com

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