Promo codes are back, plus other Seekom enhancements
Seekom users can now manage promotional codes and make it easy for guests to use them when making online bookings at their accommodation, thanks to a recent update that re-introduces the feature alongside some other small but helpful improvements.
These changes are designed to support marketing efforts and make management of last-minute bookings simpler.
Promo codes are back
We’ve added the promo code feature back to our new online booking screens, making it simple for you to allow guests to enter a discount code you have made available as part of a special offer.
This could be used to support an advertising campaign or promotional offer, or harnessed to offer a discounted rate for returning guests when they use the promo code for their next booking with you.
To set up a promo code check out our promo code help guide. Once set up, you can make the code live on your booking screens by visiting the Website Booking Templates screen in Seekom iBox, selecting General Fields, and then Other Options.
Promo codes can be used by guests when booking using Seekom’s online booking screens.
More control over your after-hours cut-off time
Last, but not least, we have given you finer control over the after-hours cut-off time you can set in our system for your property’s needs.
The after-hours cut-off time is an optional setting that can be used to automatically change the selling method of any remaining available units at your accommodation to 'on request.' Any online bookings made after a ‘cut off time’ you set will be processed as a request, rather than instantly accepted, allowing you to either confirm or reject the booking.
Our latest update allows you to select a cut-off time in any 15-minute block, rather than on the hour, as was previously the case.
By setting a cut-off time in Seekom that is slightly ahead of when your office closes, you can avoid situations where a customer booking on the day of their stay starts their booking online shortly before the cut-off time but finishes it afterwards, resulting in their booking being instantly confirmed after your office closes and them turning up with no one to check them in.
Please have a read through our help guide on how to set the after-hours cut off.
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Phone (NZ) : +64 4 974 9588
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Latest changes improve guest communications, save time and paper
American novelist Mark Twain is famously credited with saying “continuous improvement is better than delayed perfection”.
We wouldn’t claim to be perfect at Seekom, but we do aim to roll out regular enhancements that make our leading property management software that little bit more powerful, easy to use and effective for people running accommodation businesses around the world.
The past few weeks have seen the introduction of three small enhancements to help you improve your guest communications and save staff time (and paper!).
Schedule guest notification emails during event weekends or holidays
You can now set up and schedule emails to be sent to guests during select time periods. This will be useful for those who want to send messages to guests at key times, perhaps to inform them of visitor rules during event weekends or remind them to keep noise down after midnight on New Year’s Eve.
Scheduled emails can be set up in Seekom’s Email Scheduler.
Seekom users can now navigate to the Arrivals & Departures screen and use the Arrivals tab to
tick all vehicle registrations they want printed on a single page.
Multiple vehicle registrations can now be printed on one page, for those who want to save
paper.
Print multiple vehicle registrations on one page to save paper
Seekom includes a time saving feature that allows you to print the vehicle registrations provided by your guests, for display on their vehicle dashboards during check-in. This smooths the check-in process while also making it easy for you to keep track of which vehicles in your carpark belong to paying guests.
We’ve recently made a small enhancement to this feature to make it possible to print multiple vehicle registrations on a single piece of paper. You can still print registrations individually if you prefer, but this enhancement will be helpful for those who want to save paper by printing multiple vehicle registrations on a page before separating them using your cutting implement of choice to give to customers on arrival.
Multiple vehicle registrations can now be printed on one page, for those who want to save
paper.
Plus a small time-saving change on the finance screen
A small change has been introduced on the finance screen to ensure the ‘Paid in by’ field is pre-populated with the name of the lead guest by default. This can still be changed as normal but pre-populating it with the lead guest will save some time in the majority of situations where the guest making the booking is also the person making the payment.
The ‘Paid in by’ field will now have the lead-guest pre-selected on Seekom’s finance screen,
saving staff time when entering payments.
That’s all for now, but we will have some exciting further changes coming up in the months ahead. Stay tuned and we will be sure to let you know as further enhancements are rolled out.
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Recent Blog Post
Smarts to help you operate more effectively and efficiently. From guides of our systems and integrations to tips and tricks you can use every day - we've got you covered.
Contact Us
PO Box 9300, Marion Square, Wellington 6141
Phone (NZ) : +64 4 974 9588
Phone (UK) : +44 20 3835 5939
Support: support@seekom.com
Websites: webhelp@seekom.com
Copyright 2024 © Seekom Limited (NZ owned)