Wānaka’s largest holiday-home booking platform grows with Seekom
Co-owners: Mandy and Wayne Enoka
When Mandy and Wayne Enoka launched the Wānaka Selection booking platform in 2010 with big ambitions for future growth, they knew they needed a property management system they could rely on to help it evolve alongside Wānaka’s flourishing tourism scene.
Mandy says after starting off with a manual system, and experimenting with a few different accommodation-management systems, they settled on Seekom because it could cope with the different types of properties they managed.
“It was really hard to find an option that would suit the houses and the growth of the houses and that’s where Seekom came in.
“It worked because it was slightly more of a hotel-based system than some of the specific holiday house-style systems, which don't work well with our multiple interconnecting units."
Mandy says Seekom’s software proved ideal to manage Wānaka Selection and their own property Te Wānaka Lodge from day one, with the initial onboarding and support being “absolutely brilliant”.
Wānaka Selection has the most impressive portfolio of any regional booking site in Wānaka, offering 85 high-end holiday homes and apartments to guests seeking luxury accommodation in the town’s awe-inspiring alpine surroundings.
She says Seekom is a trusted silent partner helping both businesses thrive with homeowners feeling supported and guests enjoying seamless booking experiences, she says.
“Seekom was able to cope with the growth of our business, and we’ve had massive growth, with the holiday houses we’ve gone from one property to 85 now.”
Timely support valued
Mandy says one of the highlights of Seekom for her is its ability to make a property visible and bookable immediately across various booking channels and online travel agencies when a new property owner lists their home on Wānaka Selection.
"One of Seekom’s best offerings to us is having people working for them that understand our business and understand our time restraints."
"Once we get photographs done there is an expectation from our owners that their property is going to be live and running on multiple websites immediately. Seekom are great at being able to onboard as we’ve grown."
Giving owners control
Homeowners love Wānaka Selection's homeowner portal, a Seekom tool that gives them direct access to view bookings and manage their own availability, without revealing sensitive information, Mandy says.
It also lets homeowners be aware of future bookings and make calculated decisions on rates depending on the performance returns they’re looking for, as well as making it simple for them to book out their own properties and enjoy them over prime summer periods.
“Additional offerings like the homeowner portal mean we're not having to deal with homeowner bookings and a huge amount of extra admin looking after not only our guests but also the house owner parts.
“For our business we have two clients for every property we’ve got. The homeowner is a client to us and without them we wouldn’t have a business, but also the guests – without them we wouldn’t have a business. The portal and Seekom help us offer good service to both.”
Mandy says she’s proud of how Wānaka Selection and Te Wānaka Lodge have developed over time, with the lodge operating as a family-run business for around 35 years, mirroring Wānaka’s growth as a tourist destination.
She says when she started in the accommodation-management business, Wānaka was the “poor cousin over the hill” to Queenstown, but now things have changed.
“We have our own unique selling points and our own unique story, and I think that has elevated Wānaka now to a really fantastic place in the New Zealand market.”
For accommodation providers looking to manage multiple properties or run a regional booking platform, Wānaka Selection demonstrates how the right accommodation-management software provider can help property managers flourish – just like Wānaka.
Note: Something you may not know is that we also build websites. Many of our customers have Seekom-built, self managed websites with full control, backed by our expert setup and support. If you’re interested in finding out more, please get in touch.
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SeekomPay ‘brilliant’ for business at boutique South Island motel
Owner and manager: Fizz Hunter-Weston
After using Seekom to run unique Central Otago motel Clyde Central for over four-and-a-half years, owner and manager Fizz Hunter-Weston says she can’t believe she only started using SeekomPay six weeks ago.
“It’s absolutely brilliant – we just wish we started using it earlier.”
Before upgrading to SeekomPay, Fizz and her team had to manage all their payment card transactions manually using Seekom’s vault.
“It’s all done instantly now,” she says.
SeekomPay saves Fizz more than 50 hours a year and links seamlessly into the Seekom booking system embedded in Clyde Central’s website, with Xero integration also making the financial management of her accommodation easier.
Fizz enjoys the freedom of not having to be on-site to handle her business.
“SeekomPay allows me to run my accommodation from anywhere – I don’t need anyone to be on-site to take payments.”
She says SeekomPay fits right in with her innovative approach to business, with Clyde Central excelling at catering for two niche demographics – dog lovers and cycling enthusiasts – in addition to travellers who are just looking for an outstanding place to stay.
The motel offers popular "dog retreats" and a “Gravel Riders Bash” plus bike hire and e-bike charging. It also contains a mini bike shop as well as bike storage and a bike cleaning and maintenance station.
“It’s not like a traditional hotel or motel, it’s a cool little boutique place.”
Clyde Central is located an hour’s drive from Wanaka and Queenstown and two-and-a-half hours’ drive from Invercargill and Dunedin, attracting cycling enthusiasts looking for a change of scene and the prospect of cruising some of New Zealand’s most epic cycle trails.
Nestling at the start of four of New Zealand’s Great Rides – Otago Central Rail Trail, Lake Dunstan Trail, Roxburgh Gorge Trail and Clutha Gold Trail – Fizz’s establishment lives up to its name of being central in more ways than one, she says.
“Lots of guests come to do the rail trails, and the river and lake are right next door too. We have a nice outdoor area with a fire that guests like to sit around to roast marshmallows or just chat and enjoy a drink in the evening.”
Clyde Central’s eight units range from one to three bedrooms and are like small apartments with cooking facilities, designed to allow guests to be self-sufficient if they want to be, she says.
Fizz says when she bought Clyde Central in 2020 it was easy to decide on Seekom’s property management software.
“I looked at just about every system available and I chose Seekom because it ticked the most boxes.”
Fizz says she loves Seekom’s automated SMS and email guest-messaging functionality that she uses to keep guests informed about key details, especially as the communication options support the self-check-in process and offer her the flexibility to operate off-site.
After a quiet winter period Fizz says summer at Clyde Central is hotting up with strong booking numbers and a waiting list for the next dog retreat, after the last one sold out.
Now she’s got all her financial ducks in a row with SeekomPay, Fizz is ready to get all the dogs and bikes in a row and take care of business for the peak season.
Note: Something you may not know is that we also build websites. Many of our customers have Seekom-built, self managed websites with full control, backed by our expert setup and support. If you’re interested in finding out more, please get in touch.
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Northland holiday park snaps up awards helped by leading software system
Owner operators: Nick and Claire Blake
Whangārei TOP 10 Holiday Park is one of the jewels in the crown of the Northland accommodation scene, with a clutch of awards to shout about and a smooth operation supported by Seekom’s savvy software.
Owner operators Nick Blake and his wife Claire kicked off their hospitality careers at Fox Glacier TOP 10 Holiday Park in 2013, working their way up and buying Whangārei TOP 10 Holiday Park in 2016.
Nick says they changed the Whangārei holiday park’s property management platform to Seekom immediately because they liked how it worked, it was great for group bookings and had everything they wanted to manage the cabins, campsites and caravan sites at the park.
“We’ve used all the major booking and property management systems and we find Seekom suits our park the best.”
The Blakes rely on their silent software partner to quietly take care of business behind the scenes, letting them concentrate on their priorities: friendliness, cleanliness and winning awards!
Whangārei TOP 10 Holiday Park won the Top Guest Experience – Classic Park Award and was runner-up in the ReviewPro Cleanliness Award at this year’s TOP 10 Annual Awards. The recognition builds on its success in the same awards in 2022, where the park won the Top Guest Experience Award – Small Park Award.
Nick says recent Seekom software updates have added functionality that makes life easier for holiday park staff and customers. He’s pleased Seekom understands what its users need rather than adding functionality just for the sake of it.
“Some of the other booking systems have all these bells and whistles that aren’t functionally useful and can make systems complicated for guests to use - Seekom communicates really well with back-end and online booking systems.”
Another benefit of using Seekom is the embedded email and SMS (text) customer communication functionality that saves time and keeps customers updated with everything they need to know to make the most of their stay, he says.
“It’s got some really good automated functionality which sends out emails and texts to customers – it does everything you need.”
Nick says he’s been contacted by a lot of other holiday park managers from across New Zealand since he shifted Whangārei TOP 10 Holiday Park’s systems to Seekom. After explaining the cost, functionality and support benefits Seekom provides, many of them had made the move as well, he says.
“When we changed over to Seekom we brought over about 10 or 12 parks – I would definitely recommend Seekom.”
Seekom’s cloud-based software allows easy access on any browser-equipped device with internet access and handles the heavy lifting of updates, backups, and keeping data secure, giving accommodation providers more time to run their business and look after their customers.
In 2018 Whangārei TOP 10 Holiday Park was inducted into the prestigious 2018 TripAdvisor Hall of Fame, becoming a member of a select group of businesses that have succeeded in achieving TripAdvisor’s Certificate of Excellence for five consecutive years. Continuing its momentum of recognition, the holiday park was recognised as Winner of the Northland Business Excellence Awards in 2019.
Perhaps there’s something in the water in Whangārei, or maybe it’s in the cloud…
Note: Something you may not know is that we also build websites. Many of our customers have Seekom-built, self managed websites with full control, backed by our expert setup and support. If you’re interested in finding out more, please get in touch.
Seekom Blog
Smarts to help you operate more effectively and efficiently. From guides of our systems and integrations to tips and tricks you can use every day - we've got you covered.
Contact Us
4/234 Wakefield Street, Te Aro, Wellington 6011
Phone (NZ) : +64 4 974 9588
Phone (UK) : +44 20 3835 5939
Support: support@seekom.com
Websites: webhelp@seekom.com
Connect With Us
Copyright 2025 © Seekom Limited (NZ owned)