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Seekom Quarterly Update | Q3

Seekom Quarterly Update | Q3

Welcome to the third installment of the year of the Quarterly Update. In this update, we will look at new features released in iBex, upcoming releases and some staff updates. If you have any questions please email them through to us at support@seekom.com

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First up - the new and improved Image Uploader.

A full visual and functional overhaul has been applied to the existing image uploader, which allows you to upload your photos of your property and your rooms and units to the booking screens.

  • Drag and drop, rearrange or edit photos to your property or room type - easy as click and drag.
  • File size has increased from 10MB to 14MB - hello higher resolution!
  • Ideal dimension specs detailing per image - lets you know if the image will fit the booking screen dimensions at a glance.
  • Modern, fresh look with UX to make the process faster for you.
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Seekom is almost 20 years old and in that time we have extensively developed iBex which started as a simple booking engine and has grown into a comprehensive total solution consisting of an integrated set of modules including:

  • PMS
  • Channel Manager
  • Booking Engine
  • Content Managed Website
  • Interfaces to 3rd party products

Over time, technology changes and there are new, better and faster ways to do things. So we are now embarking on what we are calling the iBex Modernisation Project. The goals of this project are to:

  • Improve user experience and intuition
  • Modernise screen design
  • Significantly improve performance

Some of the screens in iBex will be easily changed, some will require a new look at how we do things.

The iBex Modernisation Project (also known as version 5) will be ongoing for some time although we hope to make significant progress during the next 12 months. We have already delivered some of the new functionality as part of this project including:

  • Dashboard
  • Sales Report
  • Booking Source Report
  • Unit Owner Portal
  • Image Uploader
  • Housekeeping

You will gradually see more and more new screen designs which we will switch you over to. But we will retain the old screens for a while to ensure that no important functionality is inadvertently lost.

The next major update will be to the bookings calendar and backend bookings. This is a more significant enhancement and will provide not only better screen design but also considerable performance improvements especially for those customers with large numbers of units such as holiday parks.

We look forward to bringing these improvements to you as quickly as we can.

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We’ve also had a few changes in staff that we’d like to make you aware of.

  • Steffen has moved on to become a General Manager at a local Hotel. Adrian Roux who was our South Island BDM has since moved into this role.
  • Jen & Asa have joined the support team, as Ronny has gone on maternity leave.
  • Brook is now managing the Website Team to ensure Fully Managed websites and Hosted Websites get the attention they need to flourish.
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Our front booking screens grow closer to completion each day. They are currently in the testing phase and are being evaluated before they can be released to a select group to beta test them.

If you’d like to be one of the first to get your hands on the new booking engine and help us beta test it, please get in touch with support and let them know by emailing support@seekom.com.

Calendar view
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Our newest service - Google Hotel Ads, is in full swing. Take control of your Google My Business page and Google Map listing with the power of promoting your direct booking price above the OTA’s.

We’ve got all the information covered on our website which you can view by clicking here.

Millions of searches are performed on Google Ads every day, with Google releasing figures that Google estimates metasearch ads on their platform have a potential to reach over 1 Billion users per week, with 1 in 3 hotel queries start in Google maps and 1 in 4 hotel bookings start in Google maps for accommodation.

With Online Travel Agents already using this service to secure potential customers, why not take full advantage of the Seekom Toolkit and capture those potential customers by sending them directly from Google Maps or Google searches direct to your online booking screens, with instantaneous availability and rates.