Selling Your Property? Here’s How to Make the Handover Smooth
Thinking of selling your property or transferring ownership? Great - congratulations on your next chapter! Before you hand over the keys, there are a few quick steps to help make sure the change goes smoothly in Seekom.
We’ve noticed that ownership changes sometimes get held up when the current owner signs their part but doesn’t pass on the new owner’s details. This can delay things - or even lead to the account being closed instead of transferred.
To keep everything running seamlessly:
- Let our support team know early - As soon as a sale is confirmed, get in touch with Seekom Support so we can guide you through the next steps.
- Provide a minimum of 30 days’ notice - Especially important if a payment gateway like SeekomPay is involved, so we can make all the necessary arrangements before the transfer date.
- Share the new owner’s details - Make sure we have their contact information so we can reach out, set up access, and provide training if needed.
- Don’t assume they’ll be in touch - We need confirmation from both sides before we can transfer the account.
- Check your billing - Ensure all invoices are paid and any final charges are settled before the handover.
- We’ll keep it confidential - We understand that property sales can be sensitive. Rest assured, any details you share with us during the process will remain strictly confidential.
Following these steps helps the new owner get up and running without disruption - and gives you peace of mind knowing everything’s been wrapped up properly.
For full details, visit our help article: Change of Account Ownership
Note: Something you may not know is that we also build websites. Many of our customers have Seekom-built, self managed websites with full control, backed by our expert setup and support. If you’re interested in finding out more, please get in touch.
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