Promo codes are back, plus other Seekom enhancements

Seekom users can now manage promotional codes and make it easy for guests to use them when making online bookings at their accommodation, thanks to a recent update that re-introduces the feature alongside some other small but helpful improvements.

These changes are designed to support marketing efforts and make management of last-minute bookings simpler.

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Promo codes are back

We’ve added the promo code feature back to our new online booking screens, making it simple for you to allow guests to enter a discount code you have made available as part of a special offer.

This could be used to support an advertising campaign or promotional offer, or harnessed to offer a discounted rate for returning guests when they use the promo code for their next booking with you.

To set up a promo code check out our promo code help guide. Once set up, you can make the code live on your booking screens by visiting the Website Booking Templates screen in Seekom iBox, selecting General Fields, and then Other Options.

Promo codes can be used by guests when booking using Seekom’s online booking screens.
Promo codes can be used by guests when booking using Seekom’s online booking screens.

More control over your after-hours cut-off time

Last, but not least, we have given you finer control over the after-hours cut-off time you can set in our system for your property’s needs.

The after-hours cut-off time is an optional setting that can be used to automatically change the selling method of any remaining available units at your accommodation to 'on request.' Any online bookings made after a ‘cut off time’ you set will be processed as a request, rather than instantly accepted, allowing you to either confirm or reject the booking.

Our latest update allows you to select a cut-off time in any 15-minute block, rather than on the hour, as was previously the case.

By setting a cut-off time in Seekom that is slightly ahead of when your office closes, you can avoid situations where a customer booking on the day of their stay starts their booking online shortly before the cut-off time but finishes it afterwards, resulting in their booking being instantly confirmed after your office closes and them turning up with no one to check them in.

Please have a read through our help guide on how to set the after-hours cut off.

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