iBex Error Handler (ID: awsibex_197ab36059684df091b466c0468eb90c_1563880586)

It looks like we've encountered an error with the page you're accessing. A notice about this has already been sent to our development team!

While you wait...

There are a couple of things you can try to see if it's just a one-off error on a specific page, or if it's an issue with the entire site. Here's a quick check to tell the difference.

Can you visit other iBex pages?

Try loading the calendar, or logging out and logging back in. Is the rest of the site down?

  • If only one page loads this error: Then that specific page has some sort of issue with it. In this case you just need to raise a ticket with us so our development team can take a look at it.
  • If all pages load this error message: Then the entire site is down and chances are we already know about this but if you are concerned and you have waited 10 minutes or so, please feel free to email support@seekom.com.

Does another browser work?

  • Sometimes, for various reasons, a website may act strangely with one browser while acting normal with another. Try logging in to iBex using another browser and see if you can get in.

If you refresh this page does it work again?

  • If so, then the error may have been a one-off (sometimes you may load the site at the same time as many others, and so trying a few seconds later works).

Otherwise if you are still experiencing problems, we apologise for the inconvenience and we are working hard to have the iBex service restored as soon as possible.