Operator Screen

The Operator Details screen manages your own details and is especially applicable where you have more than one property where each property has its own details to be recorded. For those with one property, the Operator Details and Property Details screens will contain similar data.

Follow the instructions below to access and update your operator details as required.

Step

Action

Select Admin | Operator from the upper Menu bar.

Update below fields as required:

Operator ID – your system username.

Operating Plan – this will show Supplier as you are a supplier of accommodation and either Link, Web or Plus which indicates the plan you are on. The payment plan will be displayed as either (fee) or (commission).

Terms & Conditions – normally you will have agreed terms & conditions by the time you are accessing this screen. If not, you will see a red warning notice and will be prompted to view and accept the terms & conditions.

Contract Expiry – will only be set if you have opted for a limited term of less than 12 months otherwise it will show indefinite.

Warning! If a date is showing, iBex will automatically terminate after that date unless renewed.

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Operator Name – Your trading name which may or may not be different from your property trading name.
Country – select Country from drop down selection list boxRegion – select Region from drop down selection list box. Note that the options in this box are dependent on the country selected above’. If your region is not displayed, enter in text box immediately below field but please ensure that it is a real region and correctly spelt.
Sub Region – select Sub-region or location from drop down selection list box. Note that the options in this box are dependent on the Region selected above’. If your location is not displayed, enter in text box immediately below field but please ensure that it is a real location and correctly spelt.
Physical Address – self explanatory.

Postal Address – self explanatory.

Phone 1 – eg main landline number or toll free number
Phone 2 – eg cellphone number
Fax – self explanatory

Email – self explanatory
Web Site Address – self explanatory
Contact Name – self explanatory
Payment Methods – Tick the credit card options that you accept as payment from your customers when they make a web booking.

Display Agent Rates – This will default to No. Select Yes if you want to provide any registered user with rate values that are different to what you might display on your own website.
Add Advertising Source – If you wish to track how a guest found you, you can enter sources here (e.g. publication names) which will be available for you to tag against bookings for statistical reporting purposes.

Delete Advertising Source – Allows you to remove an advertising source from the select box if it is no longer relevant. This can only be done one at a time.

GST Number – Plus users only. Enter this number if you are GST registered and wish to create tax invoices in the invoicing module.

GST Rate – Plus users only. Enter the current GST rate e.g. 12.5%

Bank Name – Plus users only. Enter your bank name if you want your bank details printed on the invoice if you use the invoicing module.

Bank Account Nbr – Plus users only. Enter your bank number if you want this number printed on the invoice if you use the invoicing module.

Click the Save button.